Our Response to COVID-19

OUR RESPONSE TO COVID-19

River City Food Bank has a strong history of overcoming challenges and today is no different. In the wake of COVID-19, we have postponed our only major fundraiser and completely revamped our emergency food distribution to serve our community in this uncertain time.

RCFB is considered an essential operation and remains open during the current “Shelter in Place” in Sacramento County. RCFB has modified our hours of operation to better serve the community, while also following guidelines to ensure the safety of all guests, volunteers and staff.

New Hours of Operation

Midtown Site

(1800 28th. St. Sacramento, CA 95816)
Monday: CLOSED
Tuesday: 10:30am – 1:30pm
Wednesday: 10:30am – 1:30pm
Thursday: 10:30am – 1:30pm
Friday: CLOSED
Saturday: CLOSED
Sunday: CLOSED

Arden-Arcade Site

(2300 Edison Ave. St. Sacramento, CA 95821)
Monday: CLOSED
Tuesday: CLOSED
Wednesday: CLOSED
Thursday: CLOSED
Friday: 10:30am – 1:30pm
Saturday: 10:30am – 1:30pm
Sunday: CLOSED

Ways to Help

RCFB has been overwhelmed with the outpouring of love and support from the community and we are so grateful! One of the questions we have received the most is “how can I help?” There are two main ways to support the food bank during these difficult times:

Monetary Donations – A gift in any amount will provide much needed food, resources and support to operate RCFB’s emergency food distributions.

Volunteer Your Time – RCFB has put social distancing practices in place and limited the number of volunteers each day. While we do not have regular shifts available at this time, we are creating an “on call” list so that we can contact individuals as opportunities come up.
If you would like us to add your name to the list please send an email to Jena Robinson with subject line: On Call Volunteer. Please include your name, phone number and availability (day(s) and time). We have 2 distribution sites, one in Midtown (1800 28 thSt.) and one in Arden (2300 Edison Ave.). Please designate your preferred site as well. Volunteer hours are from 8:30 am to 2:30 pm.

Updates to Our Daily Operations

Modified Food Distribution

RCFB has made necessary changes to our emergency food distribution sites to continue making healthy food accessible to our neighbors when they need us most! This includes:
  • Prepackaging boxes of healthy food items to distribute;
  • Serving outside to provide a safe distance for guests, volunteers and staff;
  • Limiting the number of volunteers in the building at a time;
  • Serving only two households at a time at a safe distance; and
  • Measuring and marking the distribution area to show guests where they can stand to follow the recommendations for social distancing.
Thank you to our amazing volunteers and staff who have worked hard to adapt each day to meet the needs of our guests.

Food Drives: Temporarily Suspended

There are so many generous people who want to support us through a food drive and we love the thought; however, we politely ask that you hold off for now.

Items from food drives have been touched by you, your family members, your co-workers, grocery store stockers, cashiers, and many more. In addition, we want you to stay safely in your homes and not risk exposure by dropping off items at our site.

If you wish to contribute, please consider a monetary gift of any value. RCFB is able to make each dollar stretch and your generous contributions will support more people in need as a result.

Additional Resources

FAQs

Are you still open?

Yes, RCFB is still open and distributing food.

Starting June 1st, RCFB will have modified hours of operation at our Midtown and Arden-Arcade distribution sites through the summer months.
As a result of COVID-19, our emergency food distribution has been taking place outside. To keep volunteers, guests and staff safe during the summer heat, we will be serving food at our Midtown site on Tuesday through Thursday from 10:30am – 1:30pm and at our Arden-Arcade site Friday and Saturday from 10:30am- 1:30pm.

 

How are you keeping everyone safe?

RCFB is following guidelines set forth by the Center for Disease Control (CDC) as well as the California Department of Public Health (CDPH) to keep all guests, volunteers and staff members safe. This includes disinfecting surfaces, washing and sanitizing hands, wearing gloves, modifying the food distribution process, measuring and marking the recommended 6 -foot distance for visitors, practicing social distancing and limiting the number of volunteers in the building at any given time. RCFB provides gloves to all volunteers and masks upon availability. Volunteers are encouraged to bring their own masks if possible.

Will I get to pick out my own food?

RCFB takes pride in offering a unique  “Choice Model” food distribution, which allows all guests to select the foods that make the most sense for their families.  However, in light of the recent COVID-19 outbreak, RCFB has had to temporarily remove the choice model in order to continue serving the community, while adhering to safety protocols. For the time being, all food items will be prepacked in bags/boxes and distributed outside in the food bank’s parking lot.

Are you still offering Senior Boxes?

The “Food for Seniors” boxes are currently being managed by Sacramento Food Bank and Family Services and distributed to those who are currently enrolled in the program.

Please visit https://www.sacramentofoodbank.org/food-for-seniors for more details and contact them at (916) 925-3240 with any questions.

Can I volunteer?

Yes, we are still in need of volunteers to assist in packing bags/boxes for the Emergency Food Distribution sites in both Midtown and Arden-Arcade. However, RCFB is currently limiting the number of volunteers per day to reduce contamination and exposure of COVID-19. If you are interested in volunteering, please contact the Program and Operations Manager, Jena Robinson, at to be placed on the schedule or “on call” list.

Can I still donate food?

RCFB is so grateful for the generosity of the community and typically relies heavily on in-kind donations of food and non-food items to reduce program costs. However, as more information is collected on COVID-19 and its ability to survive on surfaces, RCFB has felt it best to temporarily suspend food drives and food donations. Please kindly consider a monetary donation that will allow staff to purchase needed food items at a wholesale price and stretch those dollars further. You can make a donation here.

Are you still providing CalFresh services?

Yes, The RCFB CalFresh Outreach team is offering assistance via email, phone and by appointment outside during distribution hours at both the Midtown and Arden-Arcade locations.

Interested in applying or have questions? Feel free to call at 916-233-4075 or fill out our referral form on the CalFresh page and email it back to the CalFresh team at . 

Where else can I receive food?

Here is a list of Emergency Response Agencies that are open and providing food during the COVID-19 crisis: https://www.sacramentofoodbank.org/emergency-response-agencies